A whistleblower comment is a confidential report made by an individual who discloses information about wrongdoing, unethical behavior, or concerns within an organization.
Whistleblowing feature set up
- Enable the whistleblowing feature by navigating to Settings > Features > Enable Comments and Whistleblower Comments
- Go to Settings > Comments > Whistleblower Settings. Choose your whistleblowing auditors.
The whistleblower feature is now ready to use.
Internal use - How to submit a whistleblower comment
All users in Eletive that are registered with an email will have the option to leave a whistleblower comment by navigating to:
Me > Comments > Create Whistleblower Comment
Auditor – How to work with the whistleblower comments
The auditors will find all whistleblower comments submitted by navigating to Organization > Whistleblowers.
Here the auditor will be able to read and answer all whistleblower comments. The auditor will have the option to set a status on each comment:
The status will be reflected in the whistleblower chat and will be visible to the person who submitted the whistleblower comment.
External use - How to report
External parties or users that don´t have access to the Eletive platform are able to report a whistleblower comment. They will do this through a link that the administrator provides to the external party.
The external link will be found by navigating to Settings > Comments > Whistleblower Settings > URL for external whistleblower reporting.
If you want to re-generate the URL, click on Generate new URL.
Please note: Generating a new URL will make the previous URL invalid.
When an external party has written a whistleblowing comment, they will have the option to enter their email address, to become notified when they receive a reply. When the comment is submitted the external party will be presented with a URL and password, that can be used to access updates/answers in the errand at a later stage.