Create a non-recurring 360 feedback survey on segment level

To create a non-recurring 360 survey on a segment level, follow this guide.

  • Navigate to Segments > 360 feedback
  • Press "Add new 360 survey"
  • Choose a survey title
  • Add subjects
    • Select subjects from the user list shown or select segment(s) to narrow down the user list
  • Choose to create your own survey or start from a template
    • If choosing an existing template, you can choose between Eletive templates or custom templates created by your organization
  • If you are adding questions, choose between the following question types: 1-5 question, multiple choice, text or NPS
    • For 1-5 questions a category must be created to group questions together, similar to drivers for regular surveys
Choose reviewers
    • Managers, direct reports, and peers will auto populate if we have the structure in place in the tool, otherwise you will have to select your reviewers for each group manually by clicking on “Add reviewers”. The list of potential reviewers belong to the segments you are responsible for.
    • The number of peers and direct reports must be above the selected minimum segment size for your organization to protect the reviewers' anonymity
    • You will only be able to select as many reviewers for each category as your administrator has allowed
  • Get a preview of the email invitation and the reminder email by pressing "Customize Invite". In here you can also edit the email texts and subjects. If your organization uses more than one language, remember to translate your customized email texts as well
  • Add start date, duration, end date, and time zone for your data collection settings and hit "Launch 360 survey"
  • The results will be available once the 360-feedback survey has closed

Once the survey is launched, the subjects will also receive a notification to complete the self-evaluation part of the survey. This will allow them to compare their answers to their reviewers' answers.