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Get started with 360° feedback surveys

360° feedback is a powerful tool for people development. It provides individuals with well-rounded insights by collecting feedback from managers, direct reports and peers - helping identify strengths and areas for growth.

360° feedback settings

First step is to enable the 360 feedback feature. This is done by navigating to Settings > Features.

Features 360

Once the feature is enabled a new tab called 360 feedback will be visible under Settings:

Settings 360

There are 360 feedback settings that need to be selected before you get started with a 360 survey. Navigate to Settings and 360 feedback to ensure that the settings reflect how you want to utilize the 360 feedback feature in your organization.

  • Managers can initiate 360 surveys - turn this feature on if you want managers in your organization to be able to initiate  360 surveys

  • Employees can initiate  360 surveys - turn this feature on if you want employees in your organization to be able initiate 360 surveys. You can specify which employees should be able to initiate by either selecting:
    • Organization wide (all employees) 

      or
    • Select segments that can initiate 360 surveys

  • Report visibility - Select the minimum segment size and maximum number of reviewers for your 360 surveys. 
    • The number of peers and direct reports must be above the 360 specific minimum segment size to protect the reviewers' anonymity. Read more about minimum segment size here.

      If minimum segment size is not met for either direct reports or peers, the survey can still be launched. Answers from this group won't be displayed in the report.
    • The subject does not need to perform their self-evaluation (but it's  encouraged) in order to see the 360 report (given that the different reviews groups fulfill minimum segment size). 

Create a 360° feedback template 

To get started, you can choose to use one of Eletive’s pre-made templates or you can create your own questions and save them as a template for your organization. There is no limit for how many templates you can create. 

Follow the steps below to create your own 360 feedback template: 

  • Navigate to Settings > 360 feedback and Create new template.
  • Add Template Name, Description, and select between Create my own or Start from template.
  • Select if the template should be Locked (if no changes should be allowed once selected).
  • Click Continue and add the questions you want to be included in your template.
    • Choose between the following question types:  1-5Multiple ChoiceText or NPS.
    • For 1-5 questions a category must be created to group questions together, similar to drivers for regular surveys. Make sure to highlight the category by clicking on it before continuing.
  • Press Create template.

Ready to launch a survey? Read more about the setup process here:

Create a 360° feedback survey as an employee

Create a 360° feedback survey on segment level

Create a 360° feedback survey as an administrator

Note: The 360° feedback results will not be available until the survey has closed.