Notifications for the organization

Use the Notification settings to optimize the way Eletive interacts with the users.

Eletive will by default send out notifications with important information to employees, managers, and administrators at specified times. You have the ability to change the standard notification settings for users in your organization. 

Scenario

As an example, an organization primarily use Email and Slack as communication channels. Hence Kim, who is the administrator of the platform, wants to modify the standard notification profile. So they are configured according their preferences for both existing and new users that are added to the platform. She does so by following the instructions and explanation below. 

Modify the standard profile

1. Navigate to "Settings" followed by "Notifications"
2.  There are notifications for each level, start by selecting the level you wish to modify in the drop-down: 
   
    
   1. Me: These notifications relate to the Me section of the tool and affect all users as individuals, e.g. survey invites, time passed for the user's own objective etc. (do not confuse these settings with your own notifications settings as a user).
   2. Segment: These notifications affect all managers and will contain information about the segments that they are managing. If they manage more than one segment, they will only receive one summary notification where applicable.  
   3. Organization: These settings will affect all Administrators and Analysts and contain information about the organization
3. Check (on) or uncheck (off) where the notifications should be received:
   1. Web: These notifications will only show up in the notifications panel in the app. It is recommended to keep them on in general as they are not intrusive
   2. Email: If checked, the notification will also be sent to the user as an email
   3. Mobile: If checked, the notification will also be sent to the user if they are using the Eletive app.
   4. Slack: Will only be visible if the Slack integration has been activated for your organization. If checked, the notification will also be sent as a message in Slack. 
   5. Teams: Will only be visible if the Teams integration has been activated for your organization. If checked, the notification will also be sent as a message in Teams.
      
      
4. Specific notification settings can also be locked, this can be used to force a certain notification to be on or off for all users. Locked notifications are marked as red while unlocked notifications are grey.
5.  Press "Save" when done

Notification triggers

Notifications will be triggered and received at different times depending on the nature of the notification and who the recipient is. We have broken down when each notification is triggered below. The different tables are divided into the different report levels in the tool: Me, Segments and Organization.